Property Management Services

02

Tenant Relations

03

Guest Services and Reservations

04

Property Maintenance and Housekeeping

05

Finance, Reporting & Tax

Marketing, and Tenant Screening

Marketing & Tenant Screening

Take the guesswork out of marketing your rental property

Put our expertise to work for you! At Crown Property Management we determine the best rates for your vacation or rental property and we syndicate our properties across the most popular listing sites.

 

To ensure your vacation rental stands out, we offer professional photography, Matterport 3D tours, and professional copywriting to beautifully and skillfully showcase your property, 

 

Our tenant screening process requires all residential and commercial applicants to authorize a full credit, criminal background, and prior eviction check to ensure only qualified applicants become tenants of your rental property. As part of the guest booking process, we require our guests to purchase property damage protection insurance, as well as pay a security deposit to ensure your rental is covered from damage related losses. 

 

Tenant Relations

Relationships Managed

We handle the entire tenant relationship and lifecycle, creating a buffer between you and your tenants.

 

We collect all rents and security deposits, answer day-to-day questions, manage any maintenance issues that come up, and conduct periodic inspections of the property to make sure your property is well-maintained and running smoothly.

 

If a tenant fails to pay rent on time, don’t worry, we handle that too, and if necessary initiate an action for possession to protect your property.

 

Should other problems arise you can count on us to be available around the clock to quickly solve it in a professional manner, thus reducing the risk of legal issues resulting from things like maintenance issues, evictions, security deposits, and tenant disputes. 

 

Guest Services

Reliable service you and your guests can depend on

At Crown Property Management, our reservation booking process is fast and easy, and we are quick to reply to inquiries. Quick response times, combined with superior customer service, and professionalism convert more inquiries into paying reservations, meaning more money in your pocket.

 

Whether your vacation rental is located in West Glacier, Columbia Falls, Kalispell, Bigfork, or Whitefish we've got you covered.

We love providing our guests with their perfect Montana moment.

From the initial inquiry, through the booking process, to the day of arrival, and throughout the entire guest stay, we strive to make sure every detail is perfect along the way.

 

If an issue does arise, we have staff available around the clock to solve it, so your guests can move on with their Montana vacation with minimal disruption. 

 

To ensure the security of your rental, and provide your guests with a friction-free check-in experience, we supply each rental property with an electronic lockbox, so your guests can check-in 24 hours a day at their leisure, and our staff can remotely reprogram the code so that each reservation is given a unique entry code. 

 

Maintenance & Housekeeping

The heart of our service

Your pride of ownership is not lost on us; quality property maintenance and housekeeping are at the heart of our service.

 

We believe exceptionally clean, and well-maintained properties are fundamental to achieving owner, tenant, and guest satisfaction.

Here at Crown Property Management Services in Columbia Falls, we pride ourselves on caring for the rental and vacation properties we manage with the utmost care and attention to detail.

 

Rest easy knowing that your property, and its value, are being well-maintained. Our thorough and routine inspections ensure no detail, however small, is overlooked or ignored.

 

Whether maintenance items are performed by Crown Property Management or one of our trusted vendors, you can kick back and relax with the peace of mind that we've got it covered. 

 

Owner Statements & Taxes

All Your Bases Covered

From collecting security deposits and rents to preparing monthly Owner statements and quarterly bed tax reports, to year-end income and expense reports and 1099-Misc tax reporting, we do it all, to make handling your finances and filing your tax returns a breeze.

 

Our customers rest easy knowing that we make rent collection a priority. You can count on us to fairly and evenly enforce the terms of our rental agreements. All rents and security deposits collected are deposited into the Crown trust account within three days of receipt. On the 10th of each month, we disburse all rental proceeds for the prior month and send you an easy to understand Owner Statement detailing the prior month's income, expenses, and recommendations of the Property Manager.

 

Accompanying your Owner Statement, you will find a copy of each receipt or invoice, documenting the disbursement of cash outlays necessary to maintain the property, so you can rest assured that we never mark-up vendor invoices.

 

At Crown, we understand first hand that owning and running a vacation rental is a lot of work! From years of experience self-managing our five-star vacation rental home to years of professional property management industry experience, we understand what it takes to establish and run a successful and profitable rental property. We focus on placing qualified tenants in our residential rentals and curating five-star reviews your vacation rental.

 

When you sign with Crown we will take the work out of owning your rental property by handling every detail for you. Give yourself the peace of mind you deserve. Contact Crown Property Management today and discover the difference we can make for you. 

 

WHAT PEOPLE SAY

Our  Promise  to  You

 

We will always be there when you need us; 24-hours a day, 365 days a year. Our high-quality, high-touch, full-service residential, vacation rental, and commercial property management services are aimed exclusively at exceeding your high-expectations, creating memorable vacations, and providing quality housing and facilities. Whatever your property type: commercial, vacation rental or long-term rental residential (maybe you're not even sure which one yet...don't worry, we can help with that too) we'll make sure every detail is performed with professionalism, quality, and integrity.

 

While we can't claim to be the largest player in the game, we are passionate, knowledgeable, have the heart to serve, and care deeply about the success of your rental property. Our core values center on a belief that hard work, quality service, integrity, relationship, and unsurpassed hospitality are the cornerstones of successful property management. At Crown, we don't strive to be the biggest, we strive to be the best. Everyday. For you, your property, your tenants, and your guests. We are not satisfied unless you are.

 

 

Greg S - Awesome!!!!!

The entire process from beginning to end was easy and professional. The house exceeded our expectations. Clean and spacious. Includes hot tub, pool table, outdoor grill, firepit -plenty of firewood, outdoor chairs, balcony that looks over a beautiful valley. Quick walk to two different lakes -one with a canoe- wireless, satellite TV's. 20 minutes from glacier national easy drive back and forth and 10 minutes away from a grocery store.

The house comfortably fit 11 without a problem. The accommodations Shannon was a wonderful host. They thought of everything. The best house rental we have ever had.

Thanks for hosting- highly recommend!!!!

Matt B - Amazing Vacation Home!

We have been using VRBO to rent vacations homes for 7 years and this luxury home nestled in the mountains was one of the best. It had everything we needed to accommodate our 7 family members. We went to Glacier several times, went rafting, made a trip over to Whitefish for dinner and even spent one day just hanging at the house. We played badminton, horseshoes, went canoeing and then had a fire that evening and roasted hot dogs. The view from this home is just amazing and the modern interior is a very cool contrast to the rustic outdoor setting! We couldn't be happier and thank you very much to Shannon for making herself so available to us.

Chelsea K - Wonderful Stay!

We had a wonderful time. The house location was great. We were within 20 minutes of GNP and about 10 minutes away from town with a grocery store and restaurants. The house still felt secluded, however. It was extremely clean and well stocked. The house is great for a group, with lots of entertainment options for all ages. Shannon and Peter were both very helpful and easy to contact with all of my questions. Thank you so much for lovely stay.

Crown Property Management

An Assumed Business Name of

Crown Vacation Rentals LLC

468H Ash Rd. 

Kalispell, MT 59901

Shannon McNamee

Licensed Property Manager

License # RRE-RPM-LIC-53352

shannon@discovercrown.com

Tel: 406-314-6484